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Assistant General Manager

Scranton/Wilkes-Barre RailRiders

Posted 7 months ago



Moosic, PA, USA

Job Type

Job Description

The Scranton/Wilkes-Barre RailRiders, the Triple-A Affiliate of the New York Yankees and member club of Diamond Baseball Holdings (DBH), are seeking a responsible, highly motivated, and creative individual to manage all aspects of the day-to-day operations of the Team’s commercial functions.  The Assistant General Manager will be a fundamental member of the RailRiders leadership team, working strategically with the General Manager to hit aggressive revenue goals.  This role will be responsible for creating and implementing long-term strategies for ongoing success, while providing support and guidance to current staff.  This position reports directly to the General Manager.
Essential Duties & Responsibilities:
  • Manage and develop corporate partnership & ticketing departments; communicate effectively across all departments to efficiently incentivize sales reps and set strategic sales goals to hit team revenue budgets.
  • Deliver on individual and team revenue goals through the selling of integrated partnership packages to meet client’s objectives.
  • Develop and maintain strong, lasting relations with both current and potential corporate partners & season ticket holders.
  • Oversee all sales efforts and reporting for MLB and Diamond Baseball Holdings (DBH).
  • Responsible for the oversight of box office operations and policies.
  • Foster a collaborative working relationship with the DBH executive staff to improve sales strategies, processes, and procedures.
  • Develop a positive team environment aligned with the overall team/corporate vision, mission, and core values.
  • Ensure the team effectively leverages internal support such as integrated marketing and digital assets to drive sales.
  • Develop, implement, and review strategic business plans, including sales/financial performance and new inventory development.
  • Assist in annual budget creation and implementation by developing annual sales plans and operating budgets to achieve revenue and profitability growth targets in all departments.
  • Manage departmental expenses according to the team’s annual budget.
  • Support partners and fans in the stadium at games and other events.
  • Help recruit, manage, and train all support staff.

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Qualifications Required

  • Previous management or supervisory experience with a sports organization with a demonstrated track record of performance in areas including ticket & sponsorship sales.
  • Evidence of planning acumen and of being a strategic thinker with the ability to develop and implement processes and plans.
  • Well developed influencing, persuasion, and negotiation skills.
  • Working knowledge of Microsoft Dynamics/CRM a plus.
  • Exhibits a collaborative management approach.
  • Communicates clearly and effectively, possesses advanced collaboration, relationship building and people skills.

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