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Apply by Ended 1/30/2024

Ticket Sales & Services Associate

Minnesota Vikings

Posted 4 months ago

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Location


Eagan, MN, USA

Job Type


Job Description

This program will provide regular opportunities for professional development, exposure to organizational leadership and the ability to develop skills critical for the Associate’s future career growth. A fundamental part of the program will include clearly defined goals between the Associate and their Supervisor that will be tracked and measured for progress throughout the term of the program.

This is a temporary full-time position that will begin on June 3, 2024 and conclude on May 23, 2025, unless otherwise determined.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Drive the sales of single game tickets, group tickets, Stadium Builder’s Licenses, season tickets and premium seating for Vikings Training Camp and games at U.S. Bank Stadium via prospecting, phone calls, emails, in-person meetings and group fundraising efforts
  • Drive season ticket member service, engagement and renewal efforts
  • Assist Premium & Corporate Sales team new business sales efforts via self-prospecting, market research and proposal generation
  • Training Camp responsibilities include phone support of active ticket holders and assisting Ticket Operations team with ingress ticket scanning
  • Game day responsibilities include handling phone calls, working in Guest Service booths and shadowing senior level ticket, premium and corporate sales & service team members
  • Attend to stakeholders at Team events and at games, as well represent the Team at various other networking events, as determined by the Team
  • Perform and strengthen miscellaneous projects as assigned

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Qualifications Required

  • Self-motivated, customer focused team player with a high-energy level
  • Excellent organizational abilities to handle multiple tasks, establish priorities, and consistently meet deadlines
  • A willingness to handle inbound phone calls and provide exceptional customer service
  • A willingness to make outgoing calls relating to various ticket sales and customer service initiatives such as selling ticket packages, collecting season ticket payments, coordinating SBL account holder communications and providing digital ticketing education
  • Understands the need for data integrity and pays attention to maintaining accurate and timely data
  • An effective communicator orally and written with excellent interpersonal skills and a willingness to engage in high volume of telemarketing sales and service efforts
  • Bachelor’s Degree in Business, Marketing or another related field recommended

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