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Membership and Event Services Coordinator

Pickleball Canada

Posted 2 months ago



Ottawa, ON, Canada

Industry Areas

Amateur Sport

Job Type

Job Description

Pickleball Canada is the national sport organization that governs, promotes, and leads the development of pickleball in Canada. We are seeking an individual with excellent interpersonal skills, a positive attitude, event delivery experience and knowledge of the sport of pickleball and pickleball in Canada. Reporting to the Executive Director, the Membership and Event Services Coordinator will assist in building Pickleball Canada’s membership services department.

General Duties:

  • Assist Work Groups, Task Teams and Provincial/Territorial Organizations (PTSOs) with  the day-to-day coordination and administration of programs.
  • Update program documentation for posting on the Pickleball Canada website and social  media and ensure that all sport communications are in English and French.
  • Provide relevant information to the Project and Communications Coordinator to promote programs, highlight players, tournaments, etc.
  • Assist with the creation of annual programming budgets.
  • Ensure that all events and programs are monitored and evaluated for effectiveness on a  regular cycle.

Partner Servicing:

  • Liaise with Pickleball Canada corporate partners in the execution of sponsorship agreements.
  • Coordinate the delivery of programming in conjunction with Pickleball Canada PTSOs and   corporate partners.

Pickleball Canada Major Tournaments:

  • Act as the key liaison between Pickleball Canada and the host club, providing answers from the appropriate area lead.
  • Assist the Project and Communications Coordinator to develop a social media and website
    content plan promoting the various Pickleball Canada Championship tournaments.


  • Lead Pickleball Canada’s tournament approval process.
  • Work in the Pickleball Brackets software to manage sanctioned tournament approvals.
  • Manage the Pickleball Canada
    online calendar of sanctioned tournaments.


  • Possibility of some evenings and weekends.
  • Possibility of some overnight travel and away-from-home work.

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Qualifications Required

Required Skill, Knowledge, and Abilities:

  • A strong knowledge of, and passion for, the sport of Pickleball.
  •  Knowledge of the Canadian sport system.
  • Minimum two (2) years of sport administration/business experience and/or event management experience and/or sponsorship experience.
  • Ability to build and maintain excellent working relationships with staff, volunteers, and external service providers.
  • Strong organizational and time management skills with the ability to set priorities, multi- task and meet deadlines.
  • Demonstrated expertise in Microsoft Office, Google Drive and Adobe Acrobat Pro, Zoom  and Google Meet.
  • Demonstrated comfort and ability to learn and work with web-based applications.
  • Excellent communication skills, both written and oral.
  • Ability to work in a fast-paced environment that comes with an emerging sport with tremendous growth.
  • Strong team player, with the ability to work independently.
  • Experience in developing and delivering programs.
  • Understand the principles of Safe Sport.
  • Understand the principles of Diversity, Equity, Inclusion and Belonging.
  • Commitment to the vision, mission, and values of Pickleball Canada. 


  • Possibility of some evenings and weekends.
  • Possibility of some overnight travel and away-from-home work.

NOTE: Bilingualism (French/English) is an asset.

A satisfactory police records check will be required as a condition of hire.

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Inclusive Note

The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

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