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Analyst, Business Intelligence

Vancouver Whitecaps FC

Salary $70,000 - $80,000

Posted 4 months ago



Vancouver, British Columbia, Canada

Industry Areas

Sport Marketing

Job Type

Job Description

Reports to: Director, Business Intelligence

Vancouver Whitecaps FC is looking for a new team member to join our Business Intelligence department in the position of Analyst, Business Intelligence.

The Analyst, Business Intelligence will be responsible for utilizing statistical methods and data visualization techniques to analyze complex datasets, identify trends, patterns, and insights, and provide actionable recommendations to stakeholders.

Specific Job Duties include, but are not limited to:

  • Development and validation of statistical models to provide key business insights such as ticket sales forecasts
  • Prepare reports and dashboards using BI/visualization tools that effectively communicate trends, patterns, and predications using relevant data
  • Lead regularly scheduled insight meetings with department stakeholders to share findings and recommendations
  • Collaborates with and gathers critical information from other departmental stakeholders to anticipate data analysis requirements and recommend plus implement solutions
  • Monitor and maintain data quality and data hygiene across multiple platforms
  • Project management and analytics support of the Business Intelligence & CRM department strategy in support the club’s overarching business plan
  • Creating, optimizing and managing complex SQL queries and views
  • Creation and management of automated data export workflows
  • Design, programming and execution of fan surveys and data collection
  • Perform ad-hoc analysis and additional duties as needed
  • Effectively represents the Business Intelligence team both internally and externally

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Qualifications Required

In addition to bringing a commitment to Vancouver Whitecaps FC vision and values, the successful candidate will have degrees of demonstrated skills and experience as follows:

  • Must be legally authorized to work in Canada
  • 2-3 years of data analytics experience in a corporate setting is preferred
  • A combination of experience and education will be considered
  • Proficiency with Tableau and/or PowerBI
  • Proficiency with building statistical models
  • Proficiency with SQL
  • Proficiency with Microsoft Excel , Microsoft Office suite and virtual meeting platforms (MS Teams, Zoom)
  • Excellent written and oral communication skills
  • Experience with Salesforce Marketing Cloud is an asset
  • Experience with CRM software (Salesforce/Microsoft Dynamics) is an asset
  • Experience with survey programming is an asset
  • Ability to work non-standard work week, including early mornings, evenings, weekends, holidays

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Inclusive Note

The employer is committed to creating an inclusive and diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability.

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