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Ticket Operations & Services Intern

Carolina Panthers

Apply by 4/30/2024

Posted 1 month ago



Charlotte, NC, USA

Job Type

Job Description

This position will support the Ticket Operations and Ticket Services departments with day-to-day tasks, including administrative duties such as answering phones, walk up windows, interacting with other departments, and overall contributing to the organization’s function. The position will comprehensively overview all Ticket Operations/Services areas.
Primary Responsibilities
  • Provide support to all areas of the Ticketing Department, including Ticket Operations, Ticket Services, Suites, Hospitality, & Sales.
  • Work at all Carolina Panthers, Bank of America Stadium special events and PSL Owner events.
  • Gain familiarity with and utilize the Ticketmaster system, including Archtics, TM Host, TM1, and Account Manager.
  • Become knowledgeable with Ticketmaster’s presence entrance system and it’s scanners.
  • Develop an understanding of customer accounts, billing, money flow, deadlines, ticket printing, and ticket distribution.
  • Other duties as assigned.

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Qualifications Required

  • Bachelor’s degree required.
  • Proficient in Microsoft Word and Excel.
  • Must be able to handle confidential, privileged, and/or sensitive information carefully and with sensitivity.
  • Must be detail-oriented and able to multitask while managing time successfully.
  • Must be flexible to work evenings and/or weekends.
  • Good organizational and communication skills.
  • Works well under pressure while maintaining a positive attitude.
  • Must be willing to accept and embrace tasks as they are assigned.
  • Must be dependable, accountable, and trustworthy.

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