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Ticket Sales Internship (Summer 2024)

Pittsburgh Penguins

Posted 4 months ago



Pittsburgh, PA, USA

Job Type

Job Description

Intern must be a junior or senior in college and must take the internship for credit during the Summer 2024 semester. The internship is unpaid.
Objective: Intern(s) will observe and learn the basics of how a professional ticketing department functions. Exposure includes (but is not limited to) season ticket sales, group sales, membership retention, and operations throughout the duration of the semester.
Essential Duties and Responsibilities:
  • Learn all aspects of the ticket sales process
  • Cold-call past purchasers, local businesses and organizations
  • Self-prospect and search for opportunities to assist new businesses and local organizations through season ticket, group, or premium packages
  • Update customer information in Ticketmaster Archtics and/or CRM when needed
  • Assist in the planning, development and execution of both prospecting and season ticket holder events
  • Work as on-campus brand ambassador for GetGo Student Rush program
  • Conduct research and brainstorm new benefits, incentives, events, and experiences for the department
  • All other duties as assigned

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Qualifications Required

  • Pursuing a Bachelor’s degree from an accredited college or university in Business, Sports Management, Marketing or related field
  • Proficiency in MS Outlook, Word, Excel, PowerPoint
  • Excellent communication skills including written and verbal; ability to present ideas clearly and concisely
  • A self-starter with a positive attitude; customer service and fan experience oriented
  • An ability to thrive in a dynamic, deadline-driven environment
  • Flexibility to adapt to a frequently changing work environment, and deliver on challenging demands
  • Presents self in professional manner and have the ability to interact with all levels of the organization and outside contacts and maintain the highest level of confidentiality
  • Available to work a variable schedule, including nights, weekends, and home games as scheduled

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