The Ultimate Sport Industry Job Board | Hire candidates that want to work in sport


Director, Business Development

Chicago Blackhawks

Apply by 7/31/2024

Posted 3 weeks ago



Chicago, IL, USA

Job Type

Job Description

The ideal candidate will develop, lead, and execute strategic revenue building initiatives and programs to enable transformative business growth. The individual in this position must have a problem-solving mindset with the ability to communicate, collaborate and lead effectively. The ideal candidate will have enthusiasm for the sports and entertainment industry, with a desire for revenue growth, financial success, and exceptional customer service.

How You’ll Contribute:

  • Strategic Revenue Planning: Develop and execute strategic plans to achieve the organization's objectives and drive revenue growth. Identify opportunities for expansion, revenue diversification, and operational improvement.
  • Program Execution and Management: Develop and execute a wide range of programs such as public skates, learn to skate programs, and other programs.
  • Event Planning and Management: Develop, negotiate, and oversee a wide range of revenue generating events, including youth sport competitions, tournaments, corporate events, and private functions. Collaborate with event organizers, vendors, and internal teams to ensure seamless execution and exceptional customer experiences.
  • Customer Satisfaction: Ensure the delivery of outstanding customer service by implementing and monitoring service standards, addressing customer feedback and concerns, and continuously improving the customer experience.  Develop and manage guest services processes to ensure maximization of customer service and revenue generation. Work with contracted ice clients to schedule ice times, games, practices, and off-ice events.  Ensure unique facility events are communicated to operations, security, and maintenance teams.
  • Financial Management: Develop and manage budgets, financial forecasts, and financial reporting for the business. Monitor revenue streams, expenses, and profitability. Identify cost-saving opportunities and implement strategies to optimize financial performance. Ensure timely and accurate processing of all accounts receivable and accounts payable. Ensure on-time bill payment for external vendors and revenue is collected and received promptly.
  • Staff Management: Lead, motivate, and develop a diverse team of employees, including hiring, training, scheduling, and performance management. Create a positive work culture that promotes teamwork, collaboration, and high-quality customer service.

Advertisement Close

Qualifications Required

  • Proven experience (10+ years) in managing business development and operational execution to achieve profitable revenue targets in a similar role, preferably in the sports, entertainment, or hospitality industry.
  • Excellent financial acumen and experience in budgeting, financial analysis, and P&L management
  • Demonstrated ability to develop and execute strategic business development plans to achieve revenue objectives.
  • Strong leadership and team management skills with the ability to inspire, motivate and hold accountable a diverse workforce.
  • Exceptional organizational and problem-solving abilities, with keen attention to detail.
  • Outstanding interpersonal and communication skills, with the ability to build relationships with customers, vendors, and internal stakeholders.
  • Knowledge of ice rink operations, event planning, and facility management is highly desirable.

Sponsored Posts Close

Sports Hired thanks its sponsors.