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Guest Experiences Staff

Golden State Warriors


Apply by 8/31/2024

Posted 2 weeks ago

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Location


San Francisco, CA, USA

Job Type


Job Description

This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!

These are part-time positions located onsite in San Francisco, CA.

Ambassador

  • Greet guests as they approach Chase Center to provide direction and support before entering the venue
  • Monitor entrances and welcome guests into the arena while assisting with line control and wayfinding
  • Assist guests as needed (e.g., wheelchair, walkers, escorts, etc.), including vertical transportation requests and directional guidance
  • Maintain a steady movement of guests through entry points while serving a diverse clientele
  • Support set-up and breakdown during Warriors and Valkyries game nights and events, including promotional theme nights, giveaways, etc.
  • Support guests at guest service kiosk to help troubleshoot situations and help resolve concerns
  • Provide information to guests that will enhance their overall experience
  • Serve as a source of information and FAQs for Chase Center guests; provide proactive solutions
  • Work Thrive City & off-site Golden State Warriors and Valkyries events as needed
  • Other duties as assigned

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Qualifications Required

  • Excellent and engaging interpersonal skills
  • High energy, strong detail orientation, and superior work ethic
  • Ability to remain professional and courteous in a high-pressure and fast-paced environment, including during emergencies
  • Ability to adhere to proper uniform and grooming standards as defined by Chase Center management
  • Reliable form of transportation

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