The Account Coordinator (AC) will be responsible for managing multiple JAM clients and creating memorable experiences for them before and after their events. Client satisfaction is what JAM strives for and the AC should be driven to attain this from each client. The AC will communicate with clients, ensuring client’s needs are addressed and they are prepared for their events. This includes client demonstrations, pre-event and post-event check ins, and handling last minute changes.
To be a successful Account Coordinator, you should be personable, organized, and adaptable. Successful Account Coordinators are creative, find ways to make things happen, and are always finding a better way. Top applicants must be well versed in customer service, attention to detail, time management, presentations, and ability to work with multiple teams (sales, HR, production, etc).
Specific responsibilities include:
Working closely with clients to determine their event preferences and needs via email, video conferencing (Zoom, Microsoft Team, Webex and more), and telephone
Understanding each JAM event inside-and-out and how they run
Coordinating with sales, production, hosts, and HR to ensure proper execution of each event
Managing several client files and ensuring event schedule is up-to-date and accurate
Using Pipedrive to extract information and keep event details up-to-date and accurate
Performing event demonstrations/walk throughs
Obtaining client feedback post-event and addressing any negative or constructive feedback
Helping improve current offerings and create new games/events
Performing miscellaneous job-related duties as required
Finding a job in the crowded Canadian sport landscape is a challenge. With this in mind, SPMA Jobs has frequent postings from a range of Canadian sport companies. Above all, we make it easy for you to find a Canadian job in sport. After all, this is our goal.
In fact, Canada is the largest nation in the Western Hemisphere by area. It is also the country with the longest coastline in the world. Surely, Canada's size and climate makes for a lot of opportunity to play, manage, lead, and work in sport.
Furthermore, our diverse array of sport job postings spans across Canada and captures the size of the nation.
Indeed, we know how hard it can be to find a job in sport that's located in Canada. So from BC to Quebec to Nova Scotia to Yukon to Nunavut, this is easily the best way to start or continue your career in the Canadian sport industry.
All things considered, we leave no stone left unturn when it comes to showing you all options out there for working in Canadian sport.
Next, simply close this popup and scroll down to find a job in sport within this great country. Or if you are interested in finding out more about the sport landscape, browse our resources.
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