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Intern – IT

Milwaukee Brewers Baseball Club

Intern - IT | Milwaukee Brewers Baseball Club

Intern – IT

Milwaukee Brewers Baseball Club


Apply by 2/12/2023

Posted 18 days ago

How to apply
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Location


Milwaukee, WI, USA

Job Type


 Job Description

This internship will assist in various areas of technical operations for the Brewer’s front office at American Family Field. The ideal candidate will be able to work 15 - 25 hours per week depending on department workload and class schedule. 

Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Other duties may be assigned.

General

  • Field and log all basic trouble tickets and service requests through ticketing portal
  • Troubleshoot and research solutions for known device issues
  • Assist deploying and implementing special projects
  • Reference and prepare documentation related to policies and procedures
  • Organize and maintain IT assets and inventory
  • Assist with support of desktop and laptop computers, printers, telephones, and mobile devices
  • Provide phone, in-person, and email support to onsite and remote users
  • Assist with configuring and distributing new desktop and laptop computers
  • Assist with enterprise software access, troubleshooting, and training

Business Systems

  • Assist with small application development projects and enhancements to existing applications
  • Assist with data reporting and integrations
  • Assist with business needs documentation and user stories
  • Assist with testing and quality assurance

Qualifications RequiredQualifications Required

  • Desire to work with people in a demanding yet highly rewarding industry
  • Strong communication skills (written and verbal)
  • Familiarity with networking, computers, and mobile devices
  • Knowledge or experience with computer programming and scripting
  • Experience with desktop applications especially Windows 10, Microsoft Office 365 and Apple OS
  • Detail oriented, organized, and thorough to provide best-in-class service
  • Structured approach to problem solving and ability to document common processes and procedures
  • Committed to going “above and beyond” to serve the user

How To Apply

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