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Location
Toronto, ON, Canada
Job Description
Job Description- The GM will lead, manage, and organize all Club activities at KGTC as directed by KGTC
- The GM will report directly to the Club President and will work with the Head Pro and Board committee to offer the membership services required
- The GM will ensure that all club operations provide a positive, welcoming atmosphere and optimize club experience for members’
- The GM will be responsible for hiring, training, supervising, and guiding various staff members. The GM will strive to always deliver excellent customer service to all club members and club guests
- The GM will be responsible for all general club administration including supporting club member check-in, on-line booking queries, ensuring valid court-booking and usage, club guest check-in, and court
cancellations on rain-days - Management and re-direction of club phone messages and returning calls
- The GM will work with the Head Pro and the Board to create regular reports regarding member activity
- The GM will support the Board with the oversight, planning, and execution of all procurement for the club and the management of club inventory (including wearables, balls, equipment, general supplies), club
house sales management (including wearables, tennis balls etc.) - Coordination and management of the monthly club expenses and submission to the club treasurer. Management and submission of the weekly club log on Google docs –activities, issues, and other notes are tracked and recorded
Qualifications Required
Qualifications Required- Energetic, enthusiastic, friendly
- Conscientious with a sound work ethic
- Previous management/administrative experience a must
- Clay court experience an asset
- Problem solving capabilities
- Initiative and self starter preferred
- Previous tennis club management experience an asset
- Excellent communication skills with high professionalism
- Excellent organization and time management skills
- Ability to manage multiple projects simultaneously
- Must be CPR/First Aid Certified/Smart Serve