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Ticket Office Associate

Portland Sea Dogs

Posted 5 months ago



Portland, ME, USA

Job Type

Job Description

  • Create a reliable experience by providing exceptional service for all fans and guests.
  • Assist with phone, walk-up, and internet ticket sales
  • Understand and communicate the various ticketing technologies to our fans.
  • Assist in troubleshooting ticket issues
  • Provide information about each event and future promotions
  • Be an overall team player willing to help in multiple areas of the operation.

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Qualifications Required

  • Provide outstanding customer service
  • Excellent phone etiquette
  • Ability to multi-task with little supervision
  • Ability to perform in a fast-paced environment.  Handle high-pressure situations.
  • Ability to stand and be active for long periods of time.
  • Computer literacy (use of Word and Excel)
  • Prior ticket system use is plus, but not required.

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