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Box Office Internship

South Bend Cubs

Posted 7 months ago



South Bend, IN, USA

Job Type

Job Description

2019 & 2022 Midwest League Champions. Voted by Ballpark Digest Best Ballpark in 2022 and 2023. Winners of the 2022 Golden Bobblehead award. A 50-million-dollar stadium renovation breaking ground after the 2024 season. The South Bend Cubs are one of the gold standards in minor league baseball. If you are looking to break into the world of professional sports and are enthusiastic about learning the tools of the trade, join the South Bend Cubs this season at Four Winds Field. Our Box Office Internship's primary responsibilities are servicing ticket buyers on a daily basis with an emphasis on customer service. Candidates will work closely with the Box Office Manager & Assistant General Manager of Ticket Sales, assisting with all functions of the ticket office.
Responsibilities include but are not limited to:
  • Assist the Box Office Manager in Ticket Operations tasks
  • Run the Will Call/Ticket Sales windows
  • Sell and Service season plans and group tickets
  • Work with Account Executives on servicing ticket package and group buyers
  • Assist with season plan holder and non game day group events
  • Support game day staff and helping maintain the gold-standard of guest services during events
  • Other duties as assigned

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Qualifications Required

  • Interest in Minor League baseball, ticket sales or sports management.
  • Strong verbal and writing skills
  • Strong knowledge of Microsoft Office programs
  • Individual must be energetic, enthusiastic, and dedicated
  • Ability to work event nights, weekends and holidays as required
  • Superior problem-solver, with ability to work independently
  • Effective organizational and follow-up skills
  • Excellent communication and people skills
  • Must be a team player and be willing to help in all areas of the business
  • Must be able to stand and/or walk for up to 2 hours

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