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Application Deadline Ended
Apply by Ended 3/31/2024
Location
Denver, CO, USA
Job Description
In this role, you will work with a team of tour guides to provide entertaining and accurate walking tours that effectively communicate information about Coors Field and the Rockies organization.
ESSENTIAL RESPONSIBILITIES:
- Conduct private and public tours of Coors Field as a lead tour guide or trailer.
- Ensure safety for tour guests.
- Communicate with ticket office and other applicable departments.
- Lock and unlock appropriate doors/gates on tour route daily.
- Assist guests with disabilities.
- Confirm availability of tour stops for each tour.
- Maintain accurate record of tour guest numbers.
- Organize and distribute promotional items for tour guests.
- Attend tour meetings and training sessions.
- Assist with special requests from the Senior Manager of Community Affairs.
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Qualifications Required
- Minimum of three years of tour guide or related customer service experience preferred.
- Must possess excellent verbal communication and public speaking skills to diverse audiences.
- High school diploma or GED preferred.
- Consistent, punctual and regular attendance.
- Professional image and demeanor.
- Strong ability to work well with co-workers and supervisors in a team environment.
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