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Ticket Sales Account Executive

Utah Jazz

Posted 5 months ago



Salt Lake City, UT, USA

Job Type

Job Description

The Ticket Sales Account Executive role will build, strengthen, and maintain authentic relationships with individuals and businesses through essential communication (in-person, phone, text, or e-mail) to sell varying single game, group, and season ticket packages.


  • Deliver service that is personal, creative, and timely
  • Assist in renewal, upgrade and add-on processes for accounts to assist with departmental and organizational goals
  • Field, resolve and document various client requests and concerns utilizing the highest standard of customer service
  • Demonstrate a positive attitude, support company initiatives with peers and customers.
  • Adopts change while demonstrating tenacity and resilience
  • Assist in the development and implementation of customized programs, benefits and events for the season ticket account base, including working at Utah Jazz games, Salt Lake Bees games, and Vivint Smart Home Arena events
  • Setup out of office appointments with prospects and clients and making building relationships a priority.
  • Support the broader sales, service and marketing functions and objectives of the organization
  • Maintain detailed records in CRM to support service and sales efforts as defined by the organization
  • Work closely with team and arena departments (i.e., food and beverage, parking, facility operations, ticket sales, game operations, marketing, corporate partnership) to ensure premier entertainment experiences for the season ticket account base and other guests.
  • Meet or exceed annual sales goals

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Qualifications Required

  • Bachelor’s degree or the equivalent training and experience.
  • Minimum of 1-3+ years career experience in high level sales.
  • Shown ability to establish rapport with colleagues and build strong social relationships.
  • Needs to be a great teammate who is detail oriented, self-motivated, flexible, engaged, energetic, outgoing, and resilient.
  • Possess extraordinary communication skills and the ability to effectively handle conflict management.
  • Be analytical and possess creative problem solving and decision-making skills. Ability to organize and prioritize workload in a fast-paced environment.

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