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Account Executive - Season Tickets

Ontario Reign


Apply by 4/30/2024

Posted 1 month ago

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Location


Ontario, CA, USA

Job Type


Job Description

The Account Executive, Season Tickets sells season ticket packages to Ontario Reign games to various organizations, companies and individuals. The Account Executive seeks to develop business relationships to gain revenue by selling season ticket packages to Inland Empire businesses and families for the Ontario Reign Hockey Club of the American Hockey League (AHL). He/she will work during regular office hours and/or event hours including evenings, weekends, and holidays. In addition, the Account Executive will be responsible for generating new revenue through outbound calls, client meetings, customized emails, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals.

ESSENTIAL FUNCTIONS:

  • Generate full season and partial plan revenue using all sales methods, including cold calls, face-to-face appointments, arena tours, prospecting, and networking.
  • Manage accounts to exceed established sales goals. Conduct a high volume of new business calls every day.
  • Proactively prospect and network to generate new business relationships; host client meetings and give presentations to potential clients on a regular basis.
  • Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc. Maintain a high level of customer service to existing and new clients.
  • Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables.
  • Attend team, community, and other events for purpose of maximizing sales opportunities.
  • Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings.

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Qualifications Required

  • Excellent customer service skills
  • Outstanding listening, written, and verbal communication skills
  • Quality presentation skills – ability to create, analyze, interpret, and present reports and correspondence
  • Highly organized, resourceful, detailed-oriented, quick learner with good time management skills
  • Ability to professionally communicate and interact with all levels of management and clients
  • Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
  • Ability to professionally handle highly sensitive and confidential information
  • Knowledge of Archtics/Ticketmaster or other ticket software preferred
  • Flexible hours required: working evenings/nights, weekends, and holidays

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