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Merchandise Game Day Associate

Richmond Flying Squirrels

Apply by 4/30/2024

Posted 1 month ago



Richmond, VA, USA

Job Type

Job Description

  • Assists with the opening of the Squirrels Nest Team Store to the public on game days and non-game days by preparing the registers and tidying up the sales floor.
  • Greets and acknowledges guests.
  • Answers guests’ questions and assists them whenever possible.
  • Recommends, selects, and helps locate or obtain merchandise for guests.
  • Follows all register procedures and handles cash accordingly.
  • Exchanges merchandise for guests and processes returns, with approval of supervisor.
  • Ensures that all merchandise is correctly labeled and displayed.
  • Routinely stocks merchandise and faces items on shelves.
  • Maintains a clean and organized store or stand.
  • Sets aside and notifies supervisor of defective, mislabeled, incorrectly priced, or damaged merchandise.
  • Watches for and recognizes security risks and thefts and reports to security and management.
  • Performs other duties as assigned.

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Qualifications Required

  • Able to work a majority of Flying Squirrels home games
  • Previous experience in retail or customer service environment is preferred but not required.
  • Excellent guest service skills; ability to adhere to Flying Squirrels' customer service standards.
  • Superb communication skills; ability to communicate with guests and co-workers.
  • Good problem solving and critical thinking skills; ability to analyze a potential issue and determine the best course of action to take for a resolution.
  • Strong attention to detail.
  • Ability to handle multiple tasks simultaneously in fast-paced environment.
  • Basic math skills; ability to accurately handle money and count change.
  • Capable of following job guidelines and supervisors' instructions.

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