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Ticket Operations Specialist (Part-Time)

Tennessee Titans


Apply by 4/30/2024

Posted 1 month ago

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Location


Nashville, TN, USA

Job Type


Job Description

The Tennessee Titans strive to be an ELITE franchise in the National Football League, excelling both on and off the field. Our mission is to win, serve, and entertain our fans, community, and one another by living through our values in everything we do. We value Excellence, Leadership, Improvement, Teamwork, and Execution.
The Ticket Operations Specialist will assist in the day-to-day Ticket Operations of the Tennessee Titans and Nissan Stadium, with an emphasis on stadium event prep and customer service for all major stadium events. This is a part-time position that will be limited to on average, 29 hours per week and paid at the rate of $18 per hour
Responsibilities:
  • Assist with event day setup and box office organization.
  • Event day lead, assisting with mobile ticketing, gate entry and ticket windows.
  • Assist ticketing team with Ticket Office inbox and answering stadium events line for general questions.
  • Assist on distribution of internal and promoter tickets for non-Titans events.
  • Other event related duties as assigned.

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Qualifications Required

  • Availability to work all Titans home games and large stadium events. This includes nights, weekends, and holidays.
  • Experience with ticketing and CRM software preferred.
  • Strong customer service skills.
  • Strong analytical and problem-solving skills
  • Proficient in Microsoft Excel.
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the organization and department.

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