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Job Description
- Generate revenue through the sale of new season ticket memberships, mini-packs, group tickets, and single match suites
- Maintain daily/weekly hustle metrics
- Set appointments, show seats, and give stadium tours with the intent to close business
- Work games, nights, weekends, and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
- Represent the organization at in-house stadium events and off-site community events promoting sales
- Prospect and qualify all potential sales opportunities in addition to the leads provided
- Contact leads or new group and season ticket package through outbound sales efforts
- Provide excellent customer service to prospects and current Season Ticket Members over the phone and during games and events
- Attend weekly meetings and actively participate in training sessions
- Attend networking, marketing, and community events as needed
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Qualifications Required
Mission and Community Oriented: Accepts and demonstrates FC Tulsa values. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Demonstrates a desire to serve others and fulfill community needs. Recruits quality staff and builds effective, supportive working relationships with them. Provides assigned staff with orientation, training, development and recognition. Ensures high-level services.
People Oriented: Takes initiative to assist in developing others. Builds rapport and relates well to others. Speaks and writes effectively. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.
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