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Location
Torrance, CA, USA
Job Description
The Premier Lacrosse League is seeking multiple full-time, seasonal Local Market Specialists to build out its in-house sales team in Los Angeles, CA (HQ). Local Market Specialists will be responsible for developing & growing relationships with 2024 Homecoming Pass Holders across the PLL’s eight home markets – our version of season tickets – along with developing partnerships with local non-profits. Ideal candidates will be ambitious, proactive, and passionate about creating long-lasting memories for our fans.
Role to be located in Los Angeles, CA HQ and will report to the Sr. Manager of Ticket Sales
KEY OBJECTIVES
- Hit weekly and monthly KPIs to ensure individual and team goals are met
- Reach and exceed daily outbound & touchpoint goals (calls, emails & texts)
- Responsible for building relationships, servicing and growing over 500+ accounts
- Accomplish a yearly revenue renewal rate of 85%
- Onboard 50% of accounts fully onto the PLL App and PLLNation
- Service Homecoming Pass Holders via phone calls, emails, and visiting accounts at PLL event weekends
- Game Day activities include, but are not limited to, assisting Homecoming Pass Holders with experiences, visiting with members during games & assisting with all ticketing-related issues.
- Acquire new business while providing world-class customer service.
- Develop and grow relationships with local non-profits in an effort to bring groups to PLL event weekends and ensure the sport of lacrosse is accessible to all.
- Uphold core PLL values; be an excellent steward of the PLL in all interactions and conversations
- Maintain accurate records throughout sales process within our Hubspot CRM
- Will be asked to work event weekends
- Other duties as assigned.
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Qualifications Required
- Bachelor’s degree required
- Strong work ethic and passion
- Outstanding listening, written, and verbal communication
- Proficiency in Word and Excel
- Excellent time management skills
- Must be well-organized
- Must be able to work in a team-oriented environment
- Background in sports – particularly lacrosse – is a plus
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