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Tour Guide

Texas Rangers


Apply by 5/31/2024

Posted 1 month ago

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Location


Arlington, TX, USA

Job Type


Job Description

  • Interact with and guide visitors through walking tours of Globe Life Field in Arlington.
  • Assist with preparation and execution of field trips, group tours, birthday parties, and special event tours, both on game days and non-game days.
  • Must memorize tour script and be able to share facts about the ballpark, the Texas Rangers and MLB history in an educational and entertaining manner. A comprehensive Tours script is provided.
  • Monitor all areas of Rangers tour route prior to guest arrival, and as needed, unlock and check all areas before beginning tour.
  • Learn which tours and routes are available daily.
  • Ensure safety of all visitors.
  • Maintain a professional image and pleasant demeanor at all times.
  • Welcome each guest and serve them throughout their visit.
  • Selling tour tickets as needing and handling money.
  • Other duties as assigned.

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Qualifications Required

  • Can manage a group of people ranging upwards of (35) guests at once, of varying ages.
  • Strong attention to detail and reading comprehension skills required.
  • Displays strong verbal and written communication skills.
  • Ability to work effectively and comfortably with a diverse range of patrons from all backgrounds.
  • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
  • Strong interpersonal, customer service and public speaking skills.
  • Knowledgeable of the Texas Rangers and Major League Baseball history.
  • Ability to work independently and in a team environment.
  • Must have internet access, personal email address, and computer skills for scheduling and other departmental communications.

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