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Application Deadline Ended
Apply by Ended 5/31/2024
Location
Arlington, TX, USA
Job Description
- Interact with and guide visitors through walking tours of Globe Life Field in Arlington.
- Assist with preparation and execution of field trips, group tours, birthday parties, and special event tours, both on game days and non-game days.
- Must memorize tour script and be able to share facts about the ballpark, the Texas Rangers and MLB history in an educational and entertaining manner. A comprehensive Tours script is provided.
- Monitor all areas of Rangers tour route prior to guest arrival, and as needed, unlock and check all areas before beginning tour.
- Learn which tours and routes are available daily.
- Ensure safety of all visitors.
- Maintain a professional image and pleasant demeanor at all times.
- Welcome each guest and serve them throughout their visit.
- Selling tour tickets as needing and handling money.
- Other duties as assigned.
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Qualifications Required
- Can manage a group of people ranging upwards of (35) guests at once, of varying ages.
- Strong attention to detail and reading comprehension skills required.
- Displays strong verbal and written communication skills.
- Ability to work effectively and comfortably with a diverse range of patrons from all backgrounds.
- Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
- Strong interpersonal, customer service and public speaking skills.
- Knowledgeable of the Texas Rangers and Major League Baseball history.
- Ability to work independently and in a team environment.
- Must have internet access, personal email address, and computer skills for scheduling and other departmental communications.
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