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Coordinator, Protocol

2025 Canada Games Host Society

Apply by 5/31/2024

Posted 1 month ago



St. John's, Newfoundland and Labrador, Canada

Job Type

Job Description

The Coordinator, Protocol will contribute to the mission of delivering a life-shaping Games experience by completing day-to-day tasks to support the development and delivery of the Games VIP Program. The Coordinator will assist in the event planning and management of all VIP protocol-related aspects for the Games and participate in the Medal Ceremonies Program.

Key Responsibilities

This role will be responsible for, but not limited to:

  • Delivering an excellent hosting and networking experience to the Games VIP guests;

  • Coordinating all associated activities related to VIP’s during the Games-time, including:

    • VIP receptions and hospitality

    • VIP gifting

    • VIP presence at opening and closing ceremony, cultural and other special event tickets and receptions

    • Promotion and recognition

    • Inclusion in appropriate promotional materials

  • Liaison with the official VIP host hotel(s) and coordinating VIP hotel bookings;

  • Working closely with the Manager, Special Events, Ceremonies, and Festivals, ensuring a first-class spectator experience for Games VIP guests;

  • Coordinating the scheduling, booking of venues, transportation and other logistical aspects required for all of the official receptions offered at Games Time;

  • Coordinating the training, orientation and guiding of venue-team volunteers who will represent Protocol on the relevant venue teams;

  • Being a fully engaged team member with a goal of positive and healthy relationships in the workplace;

  • Executing all responsibilities in a manner which is consistent with the Mission, Vision, and Values of the St. John’s 2025 Canada Games, and;

  • Fulfilling all other duties as reasonably required.

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Qualifications Required

  • Knowledge and experience with VIPs, dignitaries and the associated protocols, etc;
  • Experience in an event environment working in protocol or VIP services;
  • Strong organizational, administration, planning and presentation skills;
  • Knowledge of current hospitality trends and best practices;
  • Creative, results-oriented, able to deliver on deadlines and deliverables
  • Experience with Google’s G Suite programs (e.g. Gmail, Docs, Slides, Forms and Calendar, etc.)
  • Knowledge and experience working in a not-for-profit, events, or multi-sport Games environment
  • Ability to liaise and interact with multiple partners, locally, provincially and nationally.

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