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Job Description
The Account Executive is a relationship builder, someone who can connect with the Upstate community, schools, and other groups and help them plan a memorable evening with the team. The Account Executive is a party planner, organizer, and is the one willing to put in the effort so that others can enjoy themselves.
ESSENTIAL FUNCTIONS:
- Generate ticket sales revenue using all sales methods, including face to face appointments, texting, emailing, phone calls, arena tours, prospecting, and networking.
- Manage relationships with various accounts to exceed established sales goals.
- Conduct a minimum of 50 activities per day.
- Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community.
- Prospect to generate new business relationships, responsible for hosting client meetings and potential client presentations on a regular basis.
- Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients.
- Perform “game day” responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables.
- Attend team, community, and other events for the purpose of maximizing sales opportunities.
- Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings
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Qualifications Required
The Account Executive must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:
- Highly organized, resourceful, detailed-oriented, quick learner and time management skills
- Excellent relationship building and customer service skills.
- Ability to learn in a team environment and adhere to departmental guidelines.
- Ability to professionally communicate and interact with all levels of management.
- Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems.
- Ability to professionally handle highly sensitive and confidential information.
- Knowledge in Ticketmaster or other ticketing and CRM software preferred.
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