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Location
Arlington, TX, USA
Job Description
- Proactively greet all arriving and departing guests to the event.
- Collect credit card payments & scan prepaid passes from guests entering Rangers parking lots.
- Verify season ticket holders have the appropriate parking pass to enter the Premium and Season lots.
- Direct vehicle and pedestrian traffic flow to proper areas.
- Assist guests with questions regarding directions, and information regarding the ballpark.
- Request ADA carts for mobility assistance as needed.
- Monitor parking lots for the safety and security of guests, employees and vehicles.
- Assist in the resolution of guest inquiries and complaints; escalating concerns when necessary to a supervisor.
- Other duties as assigned.
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Qualifications Required
- Excellent customer service experience.
- Effective verbal and written communications skills.
- Ability to operate hand held point of sale device.
- Ability to lift, pull, push and/or carry 15 pounds as necessary.
- Physical ability to walk, run and/or stand for up to 4-6 hours.
- Ability to work independently in a fast paced team environment.
- Ability to work in outdoor weather conditions to include extreme heat, cold and rain.
- Ability to work a flexible schedule, including but not limited to days, nights, weekends and holidays.
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