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Program Assistant, Fitness & Performance

University of Toronto

Apply by 5/31/2024

Posted 4 weeks ago



Toronto, Ontario, Canada

Job Type

Job Description

Reporting to the Manager, Fitness & Performance, the incumbent provides a range of support to the Fitness and Performance Department and works closely with students, Strength and Conditioning Center participants, and Fitness and Performance Staff to support the administrative tasks that promote the student experience.

Duties and Responsibilities:

  • Support overall schedule development and maintenance of multiple staffing groups within the Fitness and Performance department
  • Assist in monitoring last minute adjustments to the schedule, including shift changes, and facilitate last minute staff coverage
  • Carry out equipment safety inspections according to schedule provided and established safety protocol
  • Assist in identifying equipment lifecycle and replacement strategy
  • Ensure participant statistics are monitored and recorded appropriately
  • Provide on the floor assistance as necessary to multiple Fitness and Performance staffing groups to ensure smooth delivery of services
  • Support and ensure efficient functioning with set up of various program offerings within spaces, including recreational group fitness workouts, intercollegiate athletic training, personal and group training
  • Support weekly communication amongst staff
  • Deliver exceptional customer service to all members
  • Answer and direct member inquiries regarding programs and services appropriately
  • Support and educate members regarding the Faculty’s goals of anti-racism and cultural diversity, women only hours, sexual and gender diversity, and accessibility as it relates to strength and conditioning programming

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Qualifications Required

  • Providing on-the-job leadership and oversight to a group
  • Previous experience within a gym and weight room setting
  • Working experience or strong interest in health, wellness, fitness, and physical education is required.
  • Experience in fitness equipment inspection and maintenance is an asset
  • Customer service experience in a work-related setting

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