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IT Support Fellow

Los Angeles Rams

Apply by 5/31/2024

Posted 4 weeks ago



Thousand Oaks, CA, USA

Job Type

Job Description

  • Manage and maintain IT ticket board; prioritizing and executing tickets on a daily basis
  • Maintain service level on ticket response times
  • Monthly on call rotation
  • Maintaining system and network related inventory
  • Upkeep of office inventory
  • Maintain & organized office and data centers
  • Inspect all IT Assets for usability
  • Remove any unused technology from office floor
  • Assist with Tier 1 support at Agoura Hills and CLU office locations
  • Install, upgrade, license & troubleshoot applications on Windows and Apple devices

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Qualifications Required

  • Bachelor’s degree in information technology or computer science preferred, but not required
  • Previous work experience as an IT support specialist is a plus
  • Self-motivated, positive attitude, great work ethic
  • Excellent verbal and written communication skills
  • Ability to organize and prioritize tasks
  • Strong problem-solving skills and attention to detail
  • Basic understanding of Azure Active Directory and the Office 365 suite
  • Understanding of network topology
  • Ability to install and configure Windows OS & Mac OS

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