Operations & Events Coordinator

Ballpark of the Palm Beaches

Apply by 5/31/2024

Posted 1 week ago

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West Palm Beach, FL, USA

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervises gameday operations staff by training to and maintaining ballpark standards, policies and procedures under the direction of management.
Direct supervision of Stadium Operations interns, including but not limited to scheduling, assignment of task/duties and quality assurance of final work product.
Assists management with gameday operations and procedures; monitoring assigned areas for policy compliance, safety concerns and guest/staff behavior.
Completes assigned work tasks, ensuring the ballpark stays “game-ready” always. This includes daily cleaning of the stadium and small repairs; weekly smaller projects and monthly larger projects.
Analyzes, facilitates and resolves any issues to diffuse potential situations (notifying management, if needed).
Performs opening and closing procedures as necessary for non-spring training events. On-site point of contact for some stadium events (set-up to break-down): communicating stadium preparation and staffing needs; responding to any issues arising during an event; and returning the stadium to meet organizational standards by cleaning and addressing any maintenance issues with executive staff.
Stay up to date on safety and security procedures and protocols for all that enter the ballpark. Enforcing standard operating procedures.

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High school diploma or GED required.
Minimum of one-year work experience in a customer service or hospitality environment required.
Minimum one-year supervisory experience in a customer service environment preferred.
Strong communication skills- ability to communicate with staff.
Excellent time management and organizational skills; ability to assist management with the direction of work activities for gameday staff.
A passion for working with and helping people.
Ability to maintain a positive attitude while handling difficult situations.
Intermediate knowledge of PC based computer applications.
Ability to operate equipment at a basic level (golf carts, power tools, etc.)
You must be a local resident, or willing to relocate.

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