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Operations & Events Coordinator

Ballpark of the Palm Beaches

Apply by 5/31/2024

Posted 4 weeks ago



West Palm Beach, FL, USA

Job Type

Job Description

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Supervises gameday operations staff by training to and maintaining ballpark standards, policies and procedures under the direction of management.
  • Direct supervision of Stadium Operations interns, including but not limited to scheduling, assignment of task/duties and quality assurance of final work product.
  • Assists management with gameday operations and procedures; monitoring assigned areas for policy compliance, safety concerns and guest/staff behavior.
  • Completes assigned work tasks, ensuring the ballpark stays “game-ready” always. This includes daily cleaning of the stadium and small repairs; weekly smaller projects and monthly larger projects.
  • Analyzes, facilitates and resolves any issues to diffuse potential situations (notifying management, if needed).
  • Performs opening and closing procedures as necessary for non-spring training events. On-site point of contact for some stadium events (set-up to break-down): communicating stadium preparation and staffing needs; responding to any issues arising during an event; and returning the stadium to meet organizational standards by cleaning and addressing any maintenance issues with executive staff.
  • Stay up to date on safety and security procedures and protocols for all that enter the ballpark. Enforcing standard operating procedures.

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Qualifications Required

  • High school diploma or GED required.
  • Minimum of one-year work experience in a customer service or hospitality environment required.
  • Minimum one-year supervisory experience in a customer service environment preferred.
  • Strong communication skills- ability to communicate with staff.
  • Excellent time management and organizational skills; ability to assist management with the direction of work activities for gameday staff.
  • A passion for working with and helping people.
  • Ability to maintain a positive attitude while handling difficult situations.
  • Intermediate knowledge of PC based computer applications.
  • Ability to operate equipment at a basic level (golf carts, power tools, etc.)
  • You must be a local resident, or willing to relocate.

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