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Case Manager

Sport Dispute Resolution Centre of Canada

Apply by 5/31/2024

Posted 4 weeks ago



Brossard, Quebec, Canada

Job Type

Job Description

The Centre is looking to hire a full-time Case Manager responsible for the management of cases before the Dispute Resolution Secretariat (tribunal). The Centre’s office is located at 6400 Auteuil in Brossard, Quebec, and the successful candidate will be expected to work primarily remotely and, from time-to-time, in a shared office environment.

Responsibilities: The Case Manager’s primary responsibility will be to manage the cases of the tribunal cases, in close collaboration with other staff members of the Secretariat. Duties include coordinating correspondence with the mediators and arbitrators as well as with the parties to a dispute, processing the parties’ submissions and updating the calendar of proceedings though an online case management system, overseeing the technological supports and logistics for hearings, and maintaining proper records and archives for the tribunal. The successful candidate will also be responsible for administrative tasks for the tribunal such as drafting meeting notes, coordinating the Observer Program and the Women in Arbitration Mentorship Program, validating tribunal invoices, coordinating and reviewing translations of arbitral awards, and assisting in the planning of the annual conference of mediators and arbitrators

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Qualifications Required

This position will require high level of versatility and interpersonal skills. The candidate will have strong organizational skills, be diligent with a high attention to detail, and be comfortable working in a busy environment while dealing with very tight timelines. The candidate will have successfully completed training as lawyer or paralegal, and possess 3 to 5 years of experience as case manager or equivalent. The candidate must be familiar with the Windows environment and be literate in Word, Excel, Access, Outlook and Web browsers. The candidate must be fluent in French and English, possess superior verbal and written skills and be outgoing and friendly. Being available to work occasionally on evenings and weekends, and familiarity with the Canadian amateur sport system would be considered assets.

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