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Application Deadline Ended
Apply by Ended 5/31/2024
Location
Greater Landover, MD, USA
Job Description
The Washington Commanders are in search of responsible individuals to join our Executive Office Concierge Gameday Event Staff on a part-time basis. This team will cater to all VIP guests attending home games, ensuring a professional and outstanding guest experience.
Key Responsibilities:
- Attend all 2024/2025 Football Team Home Games
- Engage positively with VIP guests to elevate their gameday experience
- Demonstrate excellent customer service skills with a hospitality mindset, offering "white glove" premium service to VIP guests
- Prioritize the needs and requests of VIP guests, ensuring a premium experience for everyone
- Identify and resolve issues promptly, escalating as needed to appropriate representatives
- Provide immediate assistance and emergency notifications for accidents or injuries
- Assist in evacuating Washington Commanders Stadium during emergencies while maintaining professionalism
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Qualifications Required
- Commitment to working all Football Home Games and potential playoff games
- Ability to attend and complete all mandatory trainings
- Must be 18 years or older with a high school diploma or GED
- Maintain a professional appearance at all times
- Possess the ability to maintain professionalism, friendliness, and courtesy in every situation
- Maintain confidentiality of sensitive and private information
- Effective verbal and written communication skills
- Strong interpersonal skills
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