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Executive Office Concierge - Seasonal/Part-time

Washington Commanders

Apply by 5/31/2024

Posted 4 weeks ago



Greater Landover, MD, USA

Job Type

Job Description

The Washington Commanders are in search of responsible individuals to join our Executive Office Concierge Gameday Event Staff on a part-time basis. This team will cater to all VIP guests attending home games, ensuring a professional and outstanding guest experience.

Key Responsibilities:
  • Attend all 2024/2025 Football Team Home Games
  • Engage positively with VIP guests to elevate their gameday experience
  • Demonstrate excellent customer service skills with a hospitality mindset, offering "white glove" premium service to VIP guests
  • Prioritize the needs and requests of VIP guests, ensuring a premium experience for everyone
  • Identify and resolve issues promptly, escalating as needed to appropriate representatives
  • Provide immediate assistance and emergency notifications for accidents or injuries
  • Assist in evacuating Washington Commanders Stadium during emergencies while maintaining professionalism

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Qualifications Required

  • Commitment to working all Football Home Games and potential playoff games
  • Ability to attend and complete all mandatory trainings
  • Must be 18 years or older with a high school diploma or GED
  • Maintain a professional appearance at all times
  • Possess the ability to maintain professionalism, friendliness, and courtesy in every situation
  • Maintain confidentiality of sensitive and private information
  • Effective verbal and written communication skills
  • Strong interpersonal skills

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