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Senior Manager, Ticket Sales

Washington Nationals


Apply by 6/30/2024

Posted 3 weeks ago

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Location


Washington D.C., DC, USA

Job Type


Job Description

This position will report to the Director, Ticket Sales as a strategic partner with the Vice President, Ticket Sales, Service & Operations to effectively position and promote the Nationals in the marketplace.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

  • Attain individual and department sales goals as set by the Director, Ticket Sales and Vice President, Ticket Sales, Service & Operations
  • Support sales leaders with hiring, onboarding, training, supervising and daily management of staff
  • Weekly 1-1 development meetings with individuals of the Account Executive team
  • Strategize and run bi-weekly sales trainings for the Account Executive team and additional sales/service staff
  • Key Member in the Nationals relationship with FEVO
  • Oversee Special Ticket Event strategy and execution for 50+ nights
  • Support sales staff on calls, appointments, and ballpark tours, as needed.
  • Promote a culture of innovation, where new programs and offerings are created, existing programs are enhanced and new ideas are constantly explored.
  • Maintain computerized records of all group, season ticket and premium seating clients and prospects in company database (Salesforce)

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Qualifications Required

  • Proven ability to meet deadlines and quotas.
  • Strong organizational skills, time management skills and attention to detail.
  • Proficient computer skills, including experience with MS Office products such as Word, Excel, Outlook, etc. and ability to learn and master new software programs including Tickets.com and Salesforce CRM.
  • Must be able to work flexible hours including evenings, weekends and holidays as needed.
  • Ability to build and maintain strong intra-departmental working relationships.
  • Strong ability to work well with co-workers and supervisors in a team environment.
  • Excellent verbal and written communications skills.
  • Must be able to take initiative, be highly organized and detailed oriented.

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