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Job Description
- Assist in the development, organization, and management of event operations and the fan experience at Buffalo Bills Training Camp at St. John Fisher University.
- Assist in the set-up, maintenance, and tear down of designed areas of camp. Areas include, but are not limited to VIP Hospitality Tents, Interactive Fan Experience, Will Call, and Game Presentation.
- VIP Hospitality Tent: Manage the hospitality tent for players, coaches, and staff’s families. Troubleshoot issues while maintaining outstanding customer service.
- Interactive Fan Experience Area: Oversee guest services staff on Bills Inflatable games, assist with events at Training Camp; Work with partners/vendors to set up and provide support to their designated area at camp. Work within given layouts and provide alternative solutions when necessary.
- Will Call: Exhibit outstanding customer service as the first point of contact to guests as the enter camp. Work in a fast-paced environment providing assistance to guests and provide tickets and credentials as needed.
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Qualifications Required
- Must have a Bachelor's degree or be a rising junior or senior in a Bachelor's degree program.
- Must possess strong people skills, be customer service oriented, and have outstanding leadership ability.
- Qualified candidates must be self-motivated and have great organizational skills.
- Must be able to work in a fast-paced environment and able to multi-task and prioritize.
- Individual must possess excellent oral and written communication and presentation skills.
- Qualified candidates must thrive in a team-first atmosphere and should also be able to give intelligent feedback and opinions constructively.
- Individual needs to be an effective problem solver and solve issues by using available resources.
- The ideal candidate is comfortable speaking in front of larger groups of people and be able to effectively communicate to large groups as well as one-on-one with people.
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