Public Safety Lead
Nashville Predators
How to apply
Location
Nashville, TN, USA
Job Description
- Provide mentorship/training of newly hired Public Safety Officers and provide direction as necessary.
- Assist the Public Safety Director/Manager/Supervisor as needed in developing and executing new policies and participate in security leadership discussions.
- Monitor and control the movements of patrons, visitors, employees and contractors along with monitoring exterior activity including pedestrians and vehicle traffic.
- Patrol premises and circulate among visitors, patrons and employees to preserve order and protect property.
- Monitor and authorize entrance and departure of visitors.
- Prepare badges for employees and ensure proper access to authorized areas of the Arena.
- Operate detecting devises to screen individuals and prevent passage of prohibited articles into Arena or restricted areas.
- Escort individuals to specified locations and provide personal protection.
- Use walkie-talkies and cell phones to stay in contact with security personnel.
- Inspect and adjust security systems, equipment and machinery to ensure operational use and to detect evidence tampering.
- Write clear and concise reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences, incidents or medical emergencies.
- Immediately notify police or fire department in case of emergency.
- Provide friendly customer service.
- Be alert during duty period and perform security related functions.
- Respond to calls and incidents at Arena.
- Correctly interpret and follow written technical instructions.
- Fully understand, operate independently, and successfully perform the following roles/positions:
- Command Center Dispatch (Gamedays)
- Base Operator (Non-Gamedays)
- Post I Operations
- Incident Report Writer
- Loading Dock Attendant
- Verbally answer questions from staff and the public.
- In the absence of Public Safety Supervisor:
- In coordination with Public Safety Manager, assign and direct work of Public Safety Officers and supervise assigned shift.
- Oversee the control room, cameras, telephones, Post 1, Security Base, and all parking areas in and around building
- Document all occurrences during set-ups including employee accidents or injuries, facility or equipment damage or misuse, and disciplinary problems with regular or temporary staff members and communicate to Public Safety Manager.
- Thoroughly review and audit all written reports during shift.
- Manage and maintain accuracy of daily activity reports and deliveries.
- Assist with scheduling and filling shifts due to call offs and communicate staffing issues to the Public Safety Manager.
- Perform other duties as assigned by Public Safety Management.
Qualifications Required
- High School Diploma or equivalent.
- Good judgment.
- Minimum 3 years of related work in safety and security, preferably with arena experience.
- Demonstrated proficiency in supervising security personnel and success in a leadership capacity.
- Law enforcement or military experience preferred.
- Proficiency in all Security Operations as the Subject Matter Expert (SME) of the designated shift.
- Ability to maintain strict confidentiality in all matters pertaining to security/personnel.
- Strong problem solving, interpersonal and conflict resolution skills.
- Excellent oral and written communication skills.
- Friendly, outgoing personality with a desire to serve the company and public.
- Available to work a variety of shifts, including evenings, weekends and some holidays.
- Experience working with the public, particularly in a customer service role.
- Basic computer skills.
- Report writing experience, including the ability to write thorough, clear and concise security reports.
- Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license.
- Possess a valid Tennessee driver’s license, a suitable driving history, be insurable by employer’s insurance carrier and have reliable transportation.
- As a condition of employment, qualified applicant will be subject to an extensive and thorough background investigation, including a criminal history check, previous employment verification, driving record check, and character references.
How To Apply
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