Public Safety Lead

Nashville Predators

Public Safety Lead | Nashville Predators

Public Safety Lead

Nashville Predators


Apply by 1/27/2021

Posted 29 days ago

How to apply

Location


Nashville, TN, USA

Job Type


 Job Description

  • Provide mentorship/training of newly hired Public Safety Officers and provide direction as necessary.
  • Assist the Public Safety Director/Manager/Supervisor as needed in developing and executing new policies and participate in security leadership discussions.
  •  Monitor and control the movements of patrons, visitors, employees and contractors along with monitoring exterior activity including pedestrians and vehicle traffic.
  • Patrol premises and circulate among visitors, patrons and employees to preserve order and protect property.
  • Monitor and authorize entrance and departure of visitors.
  • Prepare badges for employees and ensure proper access to authorized areas of the Arena.
  • Operate detecting devises to screen individuals and prevent passage of prohibited articles into Arena or restricted areas.
  • Escort individuals to specified locations and provide personal protection.
  • Use walkie-talkies and cell phones to stay in contact with security personnel.
  • Inspect and adjust security systems, equipment and machinery to ensure operational use and to detect evidence tampering.
  • Write clear and concise reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences, incidents or medical emergencies.
  • Immediately notify police or fire department in case of emergency.
  • Provide friendly customer service.
  • Be alert during duty period and perform security related functions.
  •  Respond to calls and incidents at Arena.
  • Correctly interpret and follow written technical instructions.
  • Fully understand, operate independently, and successfully perform the following roles/positions:
  • Command Center Dispatch (Gamedays)
  • Base Operator (Non-Gamedays)
  • Post I Operations
  • Incident Report Writer
  • Loading Dock Attendant
  • Verbally answer questions from staff and the public.
  • In the absence of Public Safety Supervisor:
  • In coordination with Public Safety Manager, assign and direct work of Public Safety Officers and supervise assigned shift.
  • Oversee the control room, cameras, telephones, Post 1, Security Base, and all parking areas in and around building
  • Document all occurrences during set-ups including employee accidents or injuries, facility or equipment damage or misuse, and disciplinary problems with regular or temporary staff members and communicate to Public Safety Manager.
  • Thoroughly review and audit all written reports during shift.
  • Manage and maintain accuracy of daily activity reports and deliveries.
  • Assist with scheduling and filling shifts due to call offs and communicate staffing issues to the Public Safety Manager.
  • Perform other duties as assigned by Public Safety Management.

Qualifications RequiredQualifications Required

  • High School Diploma or equivalent.
  • Good judgment.
  • Minimum 3 years of related work in safety and security, preferably with arena experience.
  • Demonstrated proficiency in supervising security personnel and success in a leadership capacity.
  • Law enforcement or military experience preferred.
  • Proficiency in all Security Operations as the Subject Matter Expert (SME) of the designated shift.
  • Ability to maintain strict confidentiality in all matters pertaining to security/personnel.
  • Strong problem solving, interpersonal and conflict resolution skills.
  • Excellent oral and written communication skills.
  • Friendly, outgoing personality with a desire to serve the company and public.
  • Available to work a variety of shifts, including evenings, weekends and some holidays.
  • Experience working with the public, particularly in a customer service role.
  • Basic computer skills.
  • Report writing experience, including the ability to write thorough, clear and concise security reports.
  • Must have or be able to obtain TN Private Protective Services Unarmed Security Guard license.
  • Possess a valid Tennessee driver’s license, a suitable driving history, be insurable by employer’s insurance carrier and have reliable transportation.
  • As a condition of employment, qualified applicant will be subject to an extensive and thorough background investigation, including a criminal history check, previous employment verification, driving record check, and character references.

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