Ticketing Internship – Summer 2021

Madison Mallards Baseball Club

Application Deadline Ended


Apply by Ended 2/11/2021
Ticketing Internship - Summer 2021 | Madison Mallards Baseball Club

Ticketing Internship – Summer 2021

Madison Mallards Baseball Club


Apply by Ended 2/11/2021

Posted 2 months ago

No Longer Accepting Applications

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Location


Madison, WI, USA

Job Type


 Job Description

  • Answering phones and directing customers to the appropriate Mallards staff member
  • Fulfilling orders, ticket swaps, and voucher redemptions
  • Working with our ticketing software to sell tickets over the phone and at the box office
  • Printing and managing will call tickets & windows
  • Setting up and tearing down tents for private will call booths
  • Delivering and pickup of tickets, signage and other general deliveries
  • Informing customers of different seating options and ticket packages the Mallards offer
  • Helping other departments as needed
  • Closing duties of the office and parts of the ballpark
  • Maintaining overall cleanliness of the front office and front gate area
  • Fulfilling donation requests from local fundraising groups
  • Coverings ticket office shifts on non-game days

Qualifications RequiredQualifications Required

  • Customer service background or prior experience
  • Ability to work in a fast-paced environment
  • Outgoing personality
  • Excellent organization skills
  • Strong verbal communication skills
  • Ability to multitask
  • Knowledgeable with computer software (Microsoft Excel, Word, and Email)
  • Ability to work well in a team setting
  • Flexibility to work outdoors rain or shine

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