Ticketing Internship – Summer 2021
Madison Mallards Baseball Club
Application Deadline Ended
Apply by Ended 2/11/2021
Popular
No Longer Accepting Applications
Location
Madison, WI, USA
 Job Description
- Answering phones and directing customers to the appropriate Mallards staff member
- Fulfilling orders, ticket swaps, and voucher redemptions
- Working with our ticketing software to sell tickets over the phone and at the box office
- Printing and managing will call tickets & windows
- Setting up and tearing down tents for private will call booths
- Delivering and pickup of tickets, signage and other general deliveries
- Informing customers of different seating options and ticket packages the Mallards offer
- Helping other departments as needed
- Closing duties of the office and parts of the ballpark
- Maintaining overall cleanliness of the front office and front gate area
- Fulfilling donation requests from local fundraising groups
- Coverings ticket office shifts on non-game days
Qualifications Required
- Customer service background or prior experience
- Ability to work in a fast-paced environment
- Outgoing personality
- Excellent organization skills
- Strong verbal communication skills
- Ability to multitask
- Knowledgeable with computer software (Microsoft Excel, Word, and Email)
- Ability to work well in a team setting
- Flexibility to work outdoors rain or shine
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