Event Staff | Part-Time| Ford Park Entertainment Complex

Spectra

The Event Staff is the primary contact with the guests attending events at the facility. Required to have knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons.

This position is based at the Ford Park Entertainment Complex. Ford Park Entertainment Complex is the premier sports, entertainment and convention destination of Southeast Texas. Conveniently situated just minutes from Beaumont's 3,740 hotel rooms, restaurants and attractions, Ford Park is located on Interstate 10 between Houston and Lake Charles. Ford Park Entertainment Complex offers five versatile facilities on 221 acres including: Ford Arena, Ford Exhibit Hall, Ford Pavilion, Ford Midway and Ford Fields. You can learn more about our venue here: http://www.fordpark.com

Responsibilities

• Be familiar with ticketing, seating locations, procedures and building policies
• Able to handle large groups of guests
• Maintain control of assigned sections or area
• Anticipate and correct any trouble situations
• Know general building information and locations of various amenities
• Ensure areas are safe for patrons and staff
• Monitor alcohol consumption and related issues
• Provide exceptional customer service to all patrons
• Perform other duties as assigned

• Ability to manage high stress situations
• Able to be on feet for long periods of time
• Able to work a variety of events including family shows, sporting events, and loud concerts
• Must have a pleasant and outgoing personality
• Must be friendly, courteous and polite with a positive attitude
• Experience in customer service preferred