Manager, Partner and Guest Relations, Olympic Oval at the University of Calgary

The University of Calgary

The Manager, Partner & Guest Relations is a member of the Oval’s leadership team and contributes to the strategic direction and long term sustainability of the Olympic Oval. The role will be accountable for multiple business units in developing the strategic direction for partner development, marketing and communications, world class guest experience, and profit centered events. The Manager, Partner & Guest Relations will report to the Director, Olympic Oval and collaborate extensively with the Director to ensure financially sustainable business practices for sponsorship, international, national and local guest relations, and high profile events within the facility. Collaboration is key to the success of the position and the Manager, Partner & Guest Relations will be expected to foster and cultivate strong working relationships within the University, Olympic Oval, the community, and external stakeholders.

• A post-secondary degree in business or marketing along with several years of progressive experience
• An MBA, or Master's degree in a related field would be considered an asset
• At least 10 years working in either a fund development or sponsorships role, preferably working within the realm of high performance sport
• At least 10 years management experience and client services skills
• Extensive experience in the realm of high performance sport, or an understanding of multifaceted sport disciplines, programs, and user groups, would be an asset
• Strong leadership abilities, communication (both written and verbal), and problem solving skills are necessary for the position
• Diplomacy, tact, discretion, conflict resolution and ability to manage fluid expectation and projects are key skills required
• Knowledge and understanding of the operation and function of the University of Calgary, Faculty of Kinesiology and inter-workings of respective departments, would be an asset
• Results oriented with a proven ability to deliver successful marketing, sponsorship and communications strategies
• Proven knowledge in the development of new revenue streams would be beneficial
• Prior experience in budget development and implementation is necessary
• Demonstrated experience in organizing and marketing of events for either sport or community, within the Public Sector would be considered an asset
• Excellent networking with sponsors in Calgary and elsewhere in Canada would be a strong asset
• Experience with social media, online marketing, communication strategies, development of promotional materials and special event planning preferred
• Extensive business and financial modeling skills including strategic planning, project management, and business development
• Exceptional communication skills and ability to be effective in a cross functional team environment, fostering a positive, open, and cooperative working environment
• Demonstrated ability to build strong relations across an organization, as well as with the external community at large
• Must be an innovative thinker with high level of initiative, energy and enthusiasm
• Strong organizational, analytical and problem solving skills to deal effectively with complex tasks and issues, skilled in technical writing and document preparation
• Ability to foster teamwork along with a commitment to working as part of a larger team, working within a unionized environment, would be considered an asset
• Must be proficient in MS Office (Word, Excel, PowerPoint, etc.)
• Knowledge and training within a University setting would also be an asset