Guest Services Manager, Kraken Training Center

Seattle Kraken

Guest Services Manager, Kraken Training Center | Seattle Kraken

Guest Services Manager, Kraken Training Center

Seattle Kraken

Apply by 5/6/2021

Posted 27 days ago

How to apply


Seattle, WA, USA

Job Type

 Job Description

  • Establish the Kraken Training Center staff as the preeminent facility staff in the northwest
  • Serve as Kraken Training Center Manager on Duty
  • Hire, develop and manage customer first front office staff culture
  • Schedule, manage and supervise hourly full time and part-time front desk, skate monitor and concession staff
  • Manage admissions POS, skate rentals and sharpening
  • Collaborate with the restaurant to manage concessions process
  • Support Seattle Kraken Skating Academy programming and administration

Qualifications RequiredQualifications Required

  • Experience with youth sports at the recreational and elite level
  • Understanding of event and on-ice programming – hockey and figure skating
  • Skating experience
  • Experience with POS and facility management software (ideally DASH)

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