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Membership Services Representative

Washington Commanders

Membership Services Representative | Washington Commanders

Membership Services Representative

Washington Commanders


Apply by 10/16/2022

Posted 19 days ago

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Location


Greater Landover, MD, USA

Job Type


 Job Description

The Washington Commanders are seeking a Membership Services Representative to exceed the expectations of all our Season Ticket Members and to create customer loyalty by providing superb customer service and building relationships through personal touchpoints. Each Membership Services Representative is responsible for retaining and growing each Season Ticket Member’s investment every year.

Essential Duties & Responsibilities
  • Responsible for securing each assigned Season Ticket Member Account’s annual renewal commitment by overcoming all objections associated with the renewal decision
  • Achieve overall retention goal on an annual basis as determined by the Director of Membership Services and the Vice President of Ticket Sales and Service
  • Develop and maintain relationships with assigned Season Ticket Members through a structured personal touchpoint plan, which includes but is not limited to: phone calls, emails, game visits, face-to-face appointments, and other special events.

Qualifications RequiredQualifications Required

  • High energy and positive attitude
  • Act as a role model within and outside the Washington Football Team organization
  • Desire for learning and professional development
  • Strong work ethic with a competitive approach to exceeding goals and expectations
  • Meet department productivity standards

How To Apply

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