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Box Office Customer Service Rep

Buffalo Sabres

Box Office Customer Service Rep | Buffalo Sabres

Box Office Customer Service Rep

Buffalo Sabres

Apply by 10/19/2022

Posted 9 days ago

How to apply


Buffalo, NY, USA

Job Type

 Job Description

  • Sell tickets at the Box Office windows and over the phone, work in Account Services, Box Office or Guest Services on event days.
  • Communicate team schedules, answer routine questions such as game day information, upcoming promotions, provide season ticket holder benefit information as needed through email, mail, and phone.
  • Work on office projects such as data entry, bulk mailers, etc.
  • Work with Ticket Sales, and Ticket Operations as needed to assist with execution of programs.
  • Process and balance payments in an accurate and timely manner.
  • Count drawer at the end of shift and submit drawer to management on duty.
  • Answering incoming telephone calls, emails, and assists fans with their ticket purchases.
  • Staff temporary box office for events at LECOM Harborcenter and handle ticket sales, will call and customer service
  • Perform other duties as assigned

Qualifications RequiredQualifications Required

  • High School degree
  • Customer Service experience required.
  • Previous cash handling experience.
  • High level computer skills, computerized ticketing experience preferred.
  • Strong work ethic, job reliability and be able to work independently and as a member of a team.
  • Ability to work a varied schedule to include nights, weekends and holidays.


How To Apply

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