Popular
No Longer Accepting Applications
Location
Chicago, IL, USA
Job Description
- Lead the crowd and create a home-field advantage by waving on-field flags during procession
- and in-match
- Execute match presentation elements, such as on-field pyro movement, field arches, and ball
- placement
- Prepare and set stadium and game operations equipment for matchdays, including giveaways
- Be task oriented by performing game operations assignments as requested/needed
- Provide excellent service standards to match presentation personnel
- Demonstrate flexibility and creative problem-solving skills
- Punctuality and professionalism are a must as related to attendance and work schedule
- The ideal candidate will have high energy, an infectious attitude, and sound flag-waving skills
- Uphold the Fan Experience standards set by Chicago Fire FC
- Must be active on your feet, engaged, and comfortable interacting with fans
- Ability to lift up to 40 pounds
- Other duties as assigned including fan engagement elements
Qualifications Required
- Must be at least 18 years of age
- Work a minimum of 14 matches
- Prior experience in a customer service role preferred
- Ability to attend organized training highlighting Chicago Fire service standards (SPARK: Safety,
- Presentation, Assistance, Respect, & Knowledge)
- Comfortable working with and responding to questions and complaints for a diverse and
- passionate fanbase
- Comfortable working with fans of all ages
- Detail-oriented and highly organized
- Ability to simultaneously handle multiple tasks and adapt to change
- Strong verbal communication skills
- Willingness to learn in a fast-paced, performance-driven work environment
- Must be fully vaccinated and boosted for COVID-19