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Part-time Matchday Ambassador (Club Operations)
Chicago Fire FC



Application Deadline Ended
Apply by Ended 1/20/2023

Part-time Matchday Ambassador (Club Operations) | Chicago Fire FC

Part-time Matchday Ambassador (Club Operations)

Chicago Fire FC

Apply by Ended 1/20/2023

Posted 3 months ago

No Longer Accepting Applications



Chicago, IL, USA

Job Type

 Job Description

  • Lead the crowd and create a home-field advantage by waving on-field flags during procession
  • and in-match
  • Execute match presentation elements, such as on-field pyro movement, field arches, and ball
  • placement
  • Prepare and set stadium and game operations equipment for matchdays, including giveaways
  • Be task oriented by performing game operations assignments as requested/needed
  • Provide excellent service standards to match presentation personnel
  • Demonstrate flexibility and creative problem-solving skills
  • Punctuality and professionalism are a must as related to attendance and work schedule
  • The ideal candidate will have high energy, an infectious attitude, and sound flag-waving skills
  • Uphold the Fan Experience standards set by Chicago Fire FC
  • Must be active on your feet, engaged, and comfortable interacting with fans
  • Ability to lift up to 40 pounds
  • Other duties as assigned including fan engagement elements

Qualifications RequiredQualifications Required

  • Must be at least 18 years of age
  • Work a minimum of 14 matches
  • Prior experience in a customer service role preferred
  • Ability to attend organized training highlighting Chicago Fire service standards (SPARK: Safety,
  • Presentation, Assistance, Respect, & Knowledge)
  • Comfortable working with and responding to questions and complaints for a diverse and
  • passionate fanbase
  • Comfortable working with fans of all ages
  • Detail-oriented and highly organized
  • Ability to simultaneously handle multiple tasks and adapt to change
  • Strong verbal communication skills
  • Willingness to learn in a fast-paced, performance-driven work environment
  • Must be fully vaccinated and boosted for COVID-19
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