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Job Description
Job DescriptionReporting to the Retail Sales & Operations Specialist, the Retail Sales & Operations Coordinator will be responsible for assisting with all aspects of the daily front end and back-end operations of our brick and mortar retail store, sales on game day and non-game day store hours, kiosk(s) and ecommerce sites (with a primary focus on ecommerce). In addition, this detail-oriented candidate will assist with TD Ballpark inventory management, customer service, retail sales & promotions, and game day staffing.
RESPONSIBILITIES
- Ensure that the ultimate fan experience and service is consistently delivered & all customer issues are dealt with in a prompt & courteous manner.
- Oversee our two ecommerce platforms, via Shopify and MiLB Auctions
- Collaborate with Jays Shop Supervisors on day-to-day operations including: Opening/closing, processing sales, and cash reconciliation.
- Execute full physical inventory counts at minimum of 2 times per year to maintain accurate data in inventory management system
- Assist with product ordering and receiving, inventory processing and stocking
- Collaborate with Retail Specialist on staff uniform distribution
- Continued collaboration with Toronto merchandise department & all departments located in Florida (TDBP & PDC)
- Achieve online sales revenue goals though accurate product cataloging & website maintenance
- Collaborate with graphic/social coordinator to market and promote online and in store sales
- Identify opportunities to implement and improve upon current standards and practices
- All other duties as assigned
Qualifications Required
Qualifications Required- College Degree or working towards degree
- Experience with Yellowdog, Appetize, or similar inventory management and POS systems
- Experience with Shopify or similar ecommerce platform
- Highly motivated and adaptable
- Strong project management, verbal, and communication skills
- Ability to work evenings, weekends, holidays as required
- Knowledge of Microsoft Office Suite
- Physical Requirements: Ability to lift 40 lbs, stand for entire length of shift, walk throughout stadium (if needed), may be required to work in confined/narrow spaces, ability to work in variable temperatures.
- Experience in photography/video or use of Adobe Cloud a plus