Popular
No Longer Accepting Applications
Location
Kansas City, MO, USA
Job Description
Job Description- Direct the concessions department including managers, hourly team members, non-profit volunteers, and subcontractors to meet company standards and exceed guest expectations.
- Oversee the training of concessions team members and non-profit volunteers on day-to-day operations and procedures; ensure proper staffing for all events.
- Manage inventory to maintain appropriate par levels and turn rates.
- Ensure concessions locations are set and ready for business prior to doors on day of events, adjust the business during events as needed.
- Prepare sales and operational reports as required to be shared with the leadership team; analyze product usage and make recommendations to improve.
- Create, drive, and accomplish strategic goals for the department through analysis, innovation and analytics.
- Follow federal, state, and local regulations in relation to safety, hygiene, sanitation, alcohol, payroll, employment and EEO.
- Create memorable experiences for all guests and clients.
- Resolve service issues with a sense of urgency and follow up as needed.
Qualifications Required
Qualifications Required- 3-5 years management or supervisory experience in the food service industry, preferably in a stadium and/or arena concessions environment.
- Proven leadership and performance record of success in a fast-paced environment.
- Working knowledge of business and accounting procedures.
- Experience with inventory distribution and familiar with POS systems, preferably Spot On Appetize.
- Ability to analyze data and base decisions from this.
- Ability to taste and evaluate food and beverage products.
- Must be able to work extended shifts of 10 hours or more as business dictates.
- Must be flexible with schedule and able to work different shifts.
- Able to communicate with management team, guests, and team members through oral and written skills.
- Ability to manage frequent change.
- Ability to manage their own time as well as the time of others.