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Director of Concessions

Sporting Kansas City

Application Deadline Ended
Apply by Ended 1/29/2023

Director of Concessions | Sporting Kansas City

Director of Concessions

Sporting Kansas City

Apply by Ended 1/29/2023

Posted 1 month ago

No Longer Accepting Applications



Kansas City, MO, USA

Job Type

 Job Description

  • Direct the concessions department including managers, hourly team members, non-profit volunteers, and subcontractors to meet company standards and exceed guest expectations.
  • Oversee the training of concessions team members and non-profit volunteers on day-to-day operations and procedures; ensure proper staffing for all events.
  • Manage inventory to maintain appropriate par levels and turn rates.
  • Ensure concessions locations are set and ready for business prior to doors on day of events, adjust the business during events as needed.
  • Prepare sales and operational reports as required to be shared with the leadership team; analyze product usage and make recommendations to improve.
  • Create, drive, and accomplish strategic goals for the department through analysis, innovation and analytics.
  • Follow federal, state, and local regulations in relation to safety, hygiene, sanitation, alcohol, payroll, employment and EEO.
  • Create memorable experiences for all guests and clients.
  • Resolve service issues with a sense of urgency and follow up as needed.

Qualifications RequiredQualifications Required

  • 3-5 years management or supervisory experience in the food service industry, preferably in a stadium and/or arena concessions environment.
  • Proven leadership and performance record of success in a fast-paced environment.
  • Working knowledge of business and accounting procedures.
  • Experience with inventory distribution and familiar with POS systems, preferably Spot On Appetize.
  • Ability to analyze data and base decisions from this.
  • Ability to taste and evaluate food and beverage products.
  • Must be able to work extended shifts of 10 hours or more as business dictates.
  • Must be flexible with schedule and able to work different shifts.
  • Able to communicate with management team, guests, and team members through oral and written skills.
  • Ability to manage frequent change.
  • Ability to manage their own time as well as the time of others.
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