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Guest Services Security

Reno Aces

Guest Services Security | Reno Aces

Guest Services Security

Reno Aces

Apply by 2/24/2023

Posted 17 days ago

How to apply


Reno, NV, USA

Job Type

 Job Description

Guest Services Security is responsible for customer relations and crime prevention through direct interaction with vendors, customers, and fellow employees by enforcement of laws, rules, and regulations.
  • Acknowledge guests in a friendly and courteous manner in and around the grounds and stadium
  • Act as a deterrent for potential incidents in and around the perimeter of the ballpark
  • Prevent guests from hurtful damage to themselves or other guests
  • Maintain a safe environment for all guests, prevent theft, loitering, scalping tickets, and property damage
  • Observe, assist, and document all incidents throughout the event
  • Identify and appropriately deal with intoxicated individuals per protocol
  • Knowledge of facility locations and services offered
  • Check bags as guests enter ballpark
  • Scan fans with a metal detecting wand to prevent weapons from entering the ballpark
  • Act as traffic control to assist fans with parking in designated lots on gamedays
  • Other duties as assigned

Qualifications RequiredQualifications Required

  • Must acquire and maintain a valid Alcohol Awareness Card.
  • Must have a valid Nevada State Driver's License
  • Effective verbal communication skills and able to read and comprehend simple instructions, short correspondences, and memos
  • Be able to work effectively with the public, other team members and supervisors in a diplomatic manner
  • Completion of a satisfactory background check

How To Apply

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