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Location
Cincinnati, OH, USA
Job Description
Job DescriptionSeasonal Gameday Ticket Sellers are responsible for providing an excellent guest experience for fans purchasing individual game tickets, picking up will call tickets or requiring customer service. Our sellers are expected to understand and effectively communicate the seating layout of Great American Ball Park, ticket pricing and promotions, as well as, ballpark policies. Prior experience in customer service, handling cash and balancing cash sales is preferred. The ability to work nights, weekends, holidays and some weekday afternoons is required.
Essential Duties and Responsibilities:
- Process walk-up ticket sales for Cincinnati Reds home games with efficiency and accuracy
- Efficiently and accurately distribute will call tickets
- Develop a working knowledge of Great American Ball Park seating, ticket prices, promotions and policies
- Process cash and credit card sales
- Provide an excellent guest experience for fans in all situations
- Follow directions and effectively communicate with manager on duty
- Assist with gameday responsibilities as assigned
Qualifications Required
Qualifications Required- Prior experience in customer service
- Experience handling and balancing cash and/or other payment methods
- Excellent communication skills
- Prior experience with, or the ability to learn, computerized ticketing software, specifically
- Tickets.com
- Ability to work nights, weekends, holidays and some weekday afternoons