Sport Jobs in Kentucky, United States

Company

Spectra

Featured Job Title

Ticketing Manager | Owensboro Convention Center

About this company

• Responsible for OwensboroTickets.com, a regional ticketing platform includes the Owensboro Convention Center, Owensboro Sportscenter, and other outside agencies
• Acts as systems administrator for ticketing system and liaison between internal staff and external clients
• Builds events into the ticketing system including seating manifests, holds/kills, price tables, discounts, pre-sales, etc
• Reconcile cash to sales reports at the end of each event
• Sell and scan tickets as needed
• Prepares various reports including ticket audits, ticket sales reports, and ad hoc reports as directed
• Explores new ticket system features, updates, and troubleshoots problems
• Supports sales efforts by advising internal departments on best ticketing practices
• Coordinates with Marketing on setting up promotions, specials, and discounts
• Supervises box office staff including ticket sellers and ticket scanners
• Mails tickets to customers as appropriate
• Markets and prospects new OwensboroTickets.com clients
• Exercise confidentiality and integrity upon handling personal and financial customer information
• Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
• Management of all aspects of customer service as it relates to both internal and external customers, enforcing customer service principles and corporate initiatives

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